Today’s topic is the best
way to get somewhere is to ask the right questions
one day Alice came to a fork in the road
and saw a Cheshire cat in a tree would
you tell me please which way I ought to
go from here
she asked oh that depends a good deal
and where you want to get to said the
cat
oh I don’t much care where said Alice
well then it doesn’t matter which way
you go
said the cat well so long as I get
somewhere Alice added as an explanation
oh you’re sure to do that said the cat
if you only walk long enough
now if the Cheshire Cat really wanted to
help Alice get somewhere he could ask
her some questions to find out where
exactly that somewhere might be a
conversation might go like this what do
you want to do asked the cat oh I’ve
always wanted to see the Eiffel Tower
Alice explained where is the Eiffel
Tower it’s in Paris of course Alice
replied pointing out the obvious oh why
do you want to go to Paris to see the
Eiffel Tower Claire
well because I’ve never been there silly
she said well we’ll go with you ask all
my closest and most fun friends the Mad
Hatter Allison as if that wasn’t
perfectly obvious
oh when would you like to leave I can’t
oh let’s go this very day if she said
excitedly
whadya plan to get to Paris Oh Paris is
much too far to walk I’d rather take an
airplane said Alice feeling rather proud
having determined where her somewhere is
a Cheshire cat discovered that Alice
wanted to see the Eiffel Tower in Paris
with the Mad Hatter and leave today on
an airplane the next time you have a
customer with a problem you can do with
the Cheshire Cat dip uncover every fact
you need by asking open-ended questions
questions that begin with who what where
why when and how may you always get to
where you want to go and may you be
happy